Publisher review:Sage Support is a complete online support and communication solution. Sage Support is a complete online support and communication solution. The ticketing system replaces email to make managing questions much more efficient. The knowledgebase organizes answers to common problems to reduce the number of questions asked.
Features:
General
- Completely Web Based
- 100% ASP Script
- Self Hosted
- Unlimited Staff Members, Articles, and Tickets
- Fully Customizable
- Knowledgebase Categories and Ticket Zones
Admin Features
- Web Based Configuration
- Operator Management
- Ticket Management
- Knowledgebase Management
Staff Features
- Unclaimed Tickets/My Tickets Views
- New Ticket Email Notification
- Tickets RSS
- Ticket Email Notification or RSS
- Claim Ticket or Close Ticket
- Browse/Search the Knowledge base
- Add to the Knowledgebase
Visitor or Customer Features
- Web Based Tickets
- My Tickets
- Ticket Email Notification
- Knowledgebase Articles
Requirements: · Windows Server, · ASP, · Access or SQL Server
Sage Support 1.0 is a ASP.NET script for Customer support scripts design by infinetSoftware.
It runs on following operating system: Windows.
Sage Support is a complete online support and communication solution.
Operating system:Windows